The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Assistance
“I was genuinely impressed by the assistance provided by the staff, who helped with our travel plans and even printed boarding passes for us.” view full review
Delicious Breakfast!
“The breakfast buffet was outstanding, offering a variety of fresh and plentiful options that left us satisfied every morning.” view full review
Spotless Comfort
“Our room was immaculately clean, complete with plenty of fresh towels and luxurious soaps, which truly enhanced our comfort.” view full review
Comfy Sleep!
“The bed was incredibly comfortable with high-quality pillows, allowing for a perfect night's rest every night of our stay.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Welcome drink
Children
Children's buffet
Room features
Heating
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
111 Mason Street,
San Francisco,
California,
United States,
94102,
California
Map view
111 Mason Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.7
km
Grant Avenue
Chinatown
1.4
km
Monument
Lombard Street
2.1
km
Market
Ferry Building
2.2
km
Gallery
San Francisco Museum of Modern Art
970 m
Tower
Coit Tower
2.0
km
Cable Car
Cable Car Museum
1.5
km
Public Building
San Francisco City Hall
1.2
km
Museum
Exploratorium
2.1
km
Museum
Asian Art Museum
1.2
km
Museum
Contemporary Jewish Museum
700 m
Harbour
Fisherman's Wharf
2.7
km
Historic Site
Painted Ladies
2.3
km
Island
Alcatraz Island
4.9
km
Event hall
Moscone Center
730 m
Church
Grace Cathedral
1.1
km
Museum
Children's Creativity Museum
940 m
Church
St. Patrick's Catholic Church
710 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
760 m
Museum
Museum of the African Diaspora
730 m
Baseball Stadium
Oracle Park
2.4
km
Gallery
Xanadu Gallery
740 m
Garden
Yerba Buena Gardens
610 m
Park
Mission Dolores Park
3.2
km
Museum
Wells Fargo History Museum
1.4
km
Museum
Yerba Buena Center for the Arts
870 m
Fountain
Lotta's Fountain
2.1
km
Nearby
Shopping Area
Union Square
530 m
Mall
Westfield San Francisco Centre
280 m
Mall
Metreon
600 m
Restaurants
Punjab Kabab House
10 m
101 Eddy St
Puccini & Pinetti
180 m
129 Ellis St
Union Square Sports Bar
40 m
115 Mason St
Mikkeller Bar
70 m
34 Mason Street
Kin Khao
120 m
55 Cyril Magnin St
New Delhi Restaurant
130 m
160 Ellis St
Chaat Corner Indian Pakistani
170 m
138 Cyril Magnin St
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Welcoming staff
Clean rooms
Homelessness nearby
Small room size
6.2/10
Nice
Rooms
6.0
Location
6.5
Service
7.2
Dining
5.4
Guest reviews
6.2/10
based on 35 reviews
3.5/5
based on 929 reviews
6.9
6.9/10 based on 461 reviews
#139 of 245 hotels in San Francisco based on Tripadvisor
Naomi
United Kingdom,
December
2024
5.0/10
During my stay at Hotel Bijou, I found the rooms to lack modern comfort and experienced issues with noise from the street outside. The location is definitely central, making it easy to access popular attractions, but it's also in a somewhat rough area which made me feel uneasy. The service was disappointing as well, with slow check-in and a lack of concern from the management regarding some issues I encountered.
Rooms
5.0
The rooms were outdated, with some furniture appearing worn and poorly maintained. The bathroom facilities left much to be desired, and overall, I couldn't get a good night's sleep due to noise.
Service
5.0
Service was quite slow, particularly during check-in. The lack of attentiveness from management when I faced issues was frustrating.
Location
6.0
The hotel is centrally located, allowing easy access to various tourist spots, but being in the Tenderloin district made me feel unsafe at times, especially at night.
Dining
Facilities
Herbert
United Kingdom,
November
2024
5.0/10
I had a mixed experience at this hotel; while the rooms had their charm and were somewhat clean, the overall value was compromised by some serious drawbacks. The location, while central, felt a bit overwhelming at times with the presence of many homeless individuals nearby, making me feel uncomfortable at night. The service was hit or miss, and the hotel could use some significant updates to enhance guest experience.
Rooms
6.0
The rooms were recently decorated but quite small and poorly lit, which made them feel less inviting. Also, there was no safe provided.
Service
5.0
Staff were nice, but the management's response to issues like the broken boiler was disappointing; no one seemed genuinely concerned.
Location
5.0
The hotel is located in the Tenderloin district, which offers easy access to attractions but is unfortunately surrounded by a large homeless community that can feel intimidating, especially at night.
Dining
5.0
The complimentary drink voucher was a nice touch, but the overall dining options were limited.
Facilities
5.0
The hotel lacks key facilities like air conditioning and secure room locks, which did not contribute positively to my stay.
Juliet
United Kingdom,
October
2024
6.8/10
I had a mixed experience at this hotel. While the rooms were clean and I appreciated the unique vintage feel, the location made me a bit uneasy due to the number of homeless individuals nearby. The staff were friendly and helpful, but the lack of air conditioning and some noise from the street outside were definite downsides. Overall, it's decent for a night or two if you're looking for a budget-friendly option.
Rooms
7.0
The rooms were clean and had a vintage charm, though a bit dated. They lacked air conditioning but included a fan.
Service
9.0
The staff were very friendly and accommodating, even handling room changes efficiently.
Location
5.0
The hotel is near BART and close to some attractions, but being in the Tenderloin made me feel somewhat uncomfortable due to the homelessness.
Dining
6.0
Breakfast was basic but fine, offering muffins and coffee.
Facilities
7.0
The hotel had a unique vintage theme, though it felt a bit outdated in certain areas.
Bruce
United States,
September
2024
7.8/10
I had a wonderful time staying at this hotel. The staff was incredibly welcoming and attentive, always ready to assist with any questions I had. My room was clean and equipped with everything I needed, though it was on the smaller side. The breakfast was a nice touch for just $12, even if it wasn't extravagant. While the location has its challenges with homelessness nearby, I never felt unsafe, and it was conveniently located for my plans in the city.
Rooms
8.0
The rooms were clean and had all the essentials, although they were a bit on the smaller side.
Service
9.0
The staff were very welcoming and attentive, making my experience even better.
Location
7.0
The hotel is centrally located, but being near the Tenderloin area means there are visible homeless individuals around.
Dining
7.0
The buffet breakfast was decent for the price, offering a few options to choose from.
Facilities
8.0
I appreciated the hot drinks available in the reception area, which added to the overall comfort.
Welcoming staff
Homelessness nearby
Doug
United States,
September
2024
6.8/10
This hotel has a great vintage charm and is centrally located, making it easy to explore the city. The staff is incredibly friendly and accommodating, helping make my stay more enjoyable. However, the rooms can be quite small and lack natural light, which may not be ideal for everyone. While the bar offers a nice selection, the dining experience in the restaurant was somewhat lacking.
Rooms
6.0
The rooms were compact and functional, but some felt cramped and dimly lit.
Service
10.0
The staff was amazing and responsive, making me feel welcomed and supported during my stay.
Location
7.0
The hotel is situated in a convenient location, close to public transport and major attractions, though the area has its challenges with homelessness.
Dining
5.0
The dining experience was average; although the bar was enjoyable, the restaurant service was indifferent and the breakfast options appeared limited.
Facilities
6.0
The facilities were adequate, with a charming vintage appeal, though it could benefit from better heating in the restaurant.
Benjamin
United Kingdom,
September
2024
5.0/10
The hotel has a charming vintage vibe and is clean, which is a plus. However, the noise from the street and the lack of air conditioning made for an uncomfortable stay. While the decor is appealing and there are some positive staff interactions, the surrounding area felt unsafe, particularly at night.
Rooms
5.0
The rooms are small but clean, with a cute vintage decor. Unfortunately, there was no air conditioning, and it got extremely hot during the day.
Service
6.0
Staff interactions were decent, but they could use more effort in addressing guest comfort, especially regarding the temperature in the rooms.
Location
5.0
The hotel is on the edge of the Tenderloin neighborhood, so while it's centrally located, the area felt unsafe, particularly with homelessness and street activity nearby.
Dining
5.0
Breakfast was quite lacking, with limited options and the food not being warm.
Facilities
5.0
The hotel has a lovely vintage theme, but more amenities, like better dining options and cooling systems, would greatly improve the experience.
Christian
United Kingdom,
September
2024
8.0/10
The hotel boasts a great historical charm and a wonderful location, making it easy to explore San Francisco. My room was compact yet newly refurbished and clean, and the staff was genuinely helpful during my stay. Unfortunately, the Wi-Fi was frustratingly slow and barely usable, which was a significant downside for me as I needed to stay connected. Additionally, the noise from the street outside made it hard to relax at times, detracting from the overall enjoyability of my visit.
Rooms
8.0
The rooms were compact but felt newly refurbished and clean.
Service
9.0
The staff was very friendly and eager to help.
Location
10.0
The hotel is perfectly located, just a short walk from Powell BART and Union Square, making it easy to explore the city.
Dining
6.0
The breakfast options were reasonably priced, though quite basic.
Facilities
7.0
Although the hotel has unique vintage charm, improvements in soundproofing would enhance the experience.
Kent
United States,
August
2024
5.0/10
I had a mixed experience at this hotel. On one hand, the location is quite central and allowed easy access to major attractions, which was a plus. However, the overall state of the hotel left something to be desired, with dated rooms and some maintenance issues. Staff were generally helpful and nice, but the experience was marred by several inconveniences during my stay.
Rooms
5.0
The rooms were dated and showing signs of wear, with some maintenance issues like a cracked basin.
Service
6.0
The service from the staff was friendly, but they seemed overwhelmed at times, especially with cleaning issues.
Location
5.0
The hotel is conveniently located near public transport but is in an area that feels a bit unsafe, particularly at night.
Dining
Facilities
5.0
Facilities are minimal, and the lack of air conditioning made it uncomfortable given the noise from the street.
William
United States,
August
2024
7.0/10
I enjoyed my stay at this hotel due to its convenient location and friendly atmosphere. The rooms were a bit cramped but clean, and I appreciated the fast Wi-Fi access. The dining options left something to be desired, particularly breakfast. I was a bit put off by the surrounding area, especially with many homeless individuals nearby, which made arriving at night somewhat unsettling.
Rooms
6.0
The rooms were clean, though a bit cramped and lacking natural light.
Service
9.0
The staff was fantastic, always helpful and friendly.
Location
7.0
The location was central with easy access to many attractions, but the street conditions were concerning.
Dining
5.0
Breakfast options were limited and quite basic; I opted to eat elsewhere.
Facilities
8.0
The bar area was nice and well-maintained, offering good drinks.
W.
United States,
August
2024
6.6/10
The hotel has a fantastic location right near Market Street, making it easy to explore San Francisco. The bar was a highlight, with a friendly barman and great drinks, but the dining experience fell short due to indifferent service and a cold atmosphere. While the rooms were compact yet functional, the noise from the street cleaning can be disruptive at night. Overall, it's a decent place with some quirks that may not suit everyone.
Rooms
7.0
The rooms are compact but well-equipped, featuring good mattresses and fast WiFi. However, they can get noisy at night due to street cleaning.
Service
6.0
The bar service was enjoyable, but the restaurant service felt indifferent. Reception staff were helpful with local recommendations.
Location
9.0
The location is excellent, within walking distance of main attractions and very close to public transport options.
Dining
5.0
The bar experience was pleasant, but the restaurant atmosphere was too cold, and breakfast options seemed limited.
Facilities
6.0
Facilities include a bar and restaurant but could use improvement in terms of comfort and warmth.
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